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Dealing with Difficult Customers

This 2-hour workshop looks at the characteristics that make individuals difficult for us to deal with and provides strategies for countering objections and problem situations. It also provides practical approaches to resolving conflict and managing anger and negative behavior.

Available Workshop Products

These products are bundled with the workshop and can only be ordered by contacting us directly.

Need Help Teaching
Dealing with Difficult Customers?

Evoke Development can train your employees if desired. Learn more about the Dealing with Difficult Customers Workshop or contact us for more information.