oooo Building Trust with Your Customers and Team Workshop for Employee Development

Workshops » Building Relationships

Building Trust with Your Customers and Team

Another way to help build customer loyalty is to build trust. Trust is an integral part of any interaction. This 2-hour workshop provides participants with tools and tips for developing and maintaining trust and building rapport.

How You Will Benefit

  • Identify actions and behaviors that build customer and team trust.
  • Learn techniques to quickly build rapport with others.
  • Discuss the value and importance of recognizing the feelings and beliefs of yourself and others.
  • Recognize the intrinsic and extrinsic value associated with trust.

What You Will Cover:

  • Building Relationships
  • Feelings and Beliefs
  • Belief Systems
  • Empathy and Understanding
  • Bonding with Your Customers and Teammates
  • Establishing Rapport
  • Building Trust
  • Trust Builders and Breakers
  • Value of Trust
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Building Trust with Your Customers and Team Workshop Products

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