oooo What is Service? Workshop for Employee Development

Workshops » Building Relationships

What is Service?

How do you treat the people who support your company? Good service will make you feel better about your job and yourself. Think of the customers as the reason you have a job. If you don’t provide an acceptable level of service, you may lose your job. This 2-hour workshop looks at the philosophy of service and discusses the importance of standards and goals to ensure you provide the highest level of service possible.

How You Will Benefit

  • Identify what service expectations mean to you and your organization.
  • Learn how to develop and provide a unified approach to serving your customers.
  • Develop strategies to use that exceed your customer’s service expectations.

What You Will Cover:

  • What Is Service?
  • Who Are You Serving?
  • Managing and Meeting Expectations
  • Providing Value to Customers Beyond Their Expectations
  • Dealing with Challenges
  • Creating Excellence
  • Developing a Unified Approach to Serving the Customer
  • Removing Barriers to Provide Exceptional Customer Service
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each Business Workshop

What is Service? Workshop Products

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