Motivation is typically defined as that which drives one to do what needs to be done based on his or her own best interests. Without it, situations generally appear worse than they are and things often seem more difficult to accomplish. Although workplace motivation varies based on people and situations, productivity and effectiveness rarely thrive without it. This workshop helps participants recognize different motivators and value sets individuals have. It also shows how motivation plays a role in the service we offer others and the loyalty customers demonstrate to organizations.