oooo The ABC’s of Supervising Others Workshop for Employee Development

Workshops » Leading Others

The ABC’s of Supervising Others

This two-day workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager, or a unit coordinator. Dealing with the many problems a new supervisor encounters isn’t easy but it doesn’t have to lead to discouragement.

How You Will Benefit

  • Help clarify roles and responsibilities of the new job.
  • Adjust to the new role with confidence and an assurance you can handle the position.
  • Develop your communication skills in listening, asking questions, and giving feedback to employees.
  • Develop a technique for making sure you give employees instructions that are clear and understood.
  • Identify some techniques to deal with employee challenges such as hostility, complaints, and laziness.
  • Recognize the importance of being visible and available to employees.
  • Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent.

What You Will Cover:

  • Getting started as a new boss
  • Understanding your responsibilities
  • Setting goals
  • Identifying priorities
  • Communication skills
  • Giving feedback
  • Giving orders, requests, and suggestions
  • Mistakes to avoid
  • Dealing with difficult employees
  • Managing conflict
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