Accuracy Archives

February 28, 2011

On-the-Job Performance Improvement

I am pleased to share with you an article from the June 2009 issue of Training Magazine. You may be interested in the comments and the “on-the-job” performance improvement experienced from one of our many satisfied clients. The program’s author also provides some additional insight on the program.

June 14, 2018

Error in Packaging Causes Health Concerns

Bayer mislabeled packaging of Alka Seltzer Plus products. This error could lead consumers to unintentionally ingest a product that they may have an allergy to, leading to an anaphylactic reaction. Some errors could cost an organization a lot of money…other errors could actually kill people. Although Bayer did the right thing by recalling the product, this mistake could have been avoided. Read the full article here. In Accuracy in the Workplace, we examine how much errors are costing your company […]

June 18, 2018

Multiple Errors Lead to White House Embarrassment

An article was recently release regarding the White House misspelling Theresa May’s name three times ahead of her meeting with President Trump. In our class, Accuracy in the Workplace, we teach specific data handling techniques for working with names and addresses…data that many organizations work with every day. Nearly 30% of class participants say people misspell their names on documents or emails. Has your name ever been misspelled in a document or transaction? Getting someone’s name correct is not only […]

June 22, 2018

Woman Received Electric Bill for 248 Billion Dollars!

Imagine receiving an electric bill for $248 billion. Yes, BILLION! That’s exactly what happened to a Pennsylvania utility subscriber. A company spokesperson stated that, “Somehow, the decimal point was in the wrong spot.” It is also likely that the individual did not check their work. In our Accuracy in the Workplace workshop, participants learn and practice proofreading techniques to confirm that a transaction is accurate. We also emphasize two tests – “Is this reasonable?” and “Does this meet my expectations?” […]