This workshop focuses on communicating effectively as a leader in an organization. According to the American Psychological Association, a perception gap exists between leadership and employees in regard to workplace dynamics (communication, value, etc.). This gap, on average, is 20 percentage points. Everything one does and says sets the cultural tone for the organization. Participants in the Communicating Effectively workshop will explore verbal and non-verbal communication, word choice, actions, and listening skills. They’ll learn the importance of setting clear expectations and when to leverage each. The workshop will also look at how to most effectively communicate the organization’s vision and philosophy.