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June 22, 2018
Accuracy errors

Woman Received Electric Bill for 248 Billion Dollars!

Imagine receiving an electric bill for $248 billion. Yes, BILLION! That’s exactly what happened to a Pennsylvania utility subscriber. A company spokesperson stated that, “Somehow, the decimal point was in the wrong spot.” It is also likely that the individual did not check their work. In our Accuracy in the Workplace workshop, participants learn and practice proofreading techniques to confirm that a transaction is accurate. We also emphasize two tests – “Is this reasonable?” and “Does this meet my expectations?” […]
June 20, 2018
WorkPlace Big Five Reports

WorkPlace Big Five Profile Reports

Once you have completed the WorkPlace Big Five questionnaire, a whole world of information about yourself and your team is available at your fingertips – without ever having to complete another questionnaire. These reports provide an even more in-depth perspective on one’s leadership, learning, selling, and relationship styles. Available WorkPlace Big Five Profile Reports include*: The Trait and Narrator – Provide both a graphical analysis of an individual’s five supertraits and 23 subtraits as well as a customized narrative of […]
June 18, 2018
Misspelling errors

Multiple Errors Lead to White House Embarrassment

An article was recently release regarding the White House misspelling Theresa May’s name three times ahead of her meeting with President Trump. In our class, Accuracy in the Workplace, we teach specific data handling techniques for working with names and addresses…data that many organizations work with every day. Nearly 30% of class participants say people misspell their names on documents or emails. Has your name ever been misspelled in a document or transaction? Getting someone’s name correct is not only […]
June 16, 2018
WorkPlace Big Five Traits

What Is the Five Factor Model of Personality?

The WorkPlace Big Five Suite of Assessments uses a common language to identify and describe the individual traits that determine human behavior. The Five Factor Model is the core of the WorkPlace Big Five Profile and is considered the gold standard of personality measurement by psychologists and researchers. The WorkPlace Big Five is one of the most psychometrically valid and reliable instruments in the industry. There are thousands of scholarly articles on the five-factor model, supporting that this is a […]
June 14, 2018
Errors in labels

Error in Packaging Causes Health Concerns

Bayer mislabeled packaging of Alka Seltzer Plus products. This error could lead consumers to unintentionally ingest a product that they may have an allergy to, leading to an anaphylactic reaction. Some errors could cost an organization a lot of money…other errors could actually kill people. Although Bayer did the right thing by recalling the product, this mistake could have been avoided. Read the full article here. In Accuracy in the Workplace, we examine how much errors are costing your company […]

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