ACCURACY


Accuracy

We teach data handling skills that can save your organization money, increase productivity, and improve operational efficiency. Employees who complete the accuracy training we offer typically reduce errors by 59% and increase their processing speed by 7%


Why Is Accuracy Important?

All organizations use data and every employee must be able to deliver reliable and accurate data all of the time. No matter how many fail-safe systems we use (check digits, double keying, 100% verification) people still make mistakes with numbers and data. A simple transposition of two numbers can start a chain of misinformation that can take days, and sometimes months, to fix.

Every error costs money and it can take a lot of time to find and correct errors. When you consider the additional cost of offending, irritating, and possibly losing a customer, the cost of errors is enormous. Let Evoke Development help you drastically reduce the number of errors made, teaching your staff techniques to get it right the first time, every time.

Test Your Accuracy: The Results Might Surprise You.

As you know, accuracy in the workplace is vital to reducing costly mistakes and wasted time. This short, 90-second quiz will grade you on your data accuracy.

How to Take the Quiz

After selecting the link below, a window will be displayed with a series of numbers, letters, and punctuation. Compare the data and if the items are the same, select the "Same" column. If they are different, select the "Different" column. Once completed, select "Submit" at the bottom of the page to view your score and the correct answers. Ready to start? Select the link below.



Choose the Accuracy Solution that best fits your organizational needs.


Learn More

Accuracy in the Workplace

A stand-alone, facilitated workshop for 16 or fewer participants that identifies error patterns and improves concentration.

Comprehensive Accuracy in the Workplace Package

A facilitated pilot session of Accuracy in the Workplace, Coaching for Managers and Supervisor to reinforce workplace accuracy, and Train-the-Trainer workshops to certify Internal Accuracy Trainers.


Blogs

Read blogs about Accuracy.


November 10, 2018
accuracy-training

How Does Accuracy Training Work?

Learn how our unique training courses can save you money, increase productivity, and improve operational efficiency. Employees who complete our accuracy training typically reduce their errors by 59% and increase their processing speed by 7%. Once your organization commits to accuracy training, you can expect the following within this 7-hour course: Pre-Course Assessment which measures participants’ accuracy and speed in data transfer, matching, and proofreading. Learn how to improve concentration and practice techniques for clustering and processing data. Identify barriers […]
November 2, 2018
deeper-look-at-errors

Taking a Deeper Look at Errors

Like many companies, BTN, Inc. knew their employees were making far too many clerical errors and attempted to eradicate data entry errors at their source. Unfortunately, they made the incorrect assumption that such errors were nothing more than typos. Consequently, senior management established a quality department to find and report mistakes. Once notified that a particular employee was making errors, BTN management was mandated to send the employee to a keyboarding class to improve his/her typing skills and tell the […]
October 18, 2018
accuracy-is-important

Why Do People Make Mistakes?

Most errors happen in the perceptual or visual aspect of working with data. It is not a keying error – or a slip of the fingers – that makes $369.23 turn into $396.23. The problem lies in how we look at and read the data. Between our eyes and our brain, the 6 and 9 are reversed. While most people refer to data errors as “typos,” we call them “eye-pos” to underscore that these errors are not caused by incorrect […]
October 10, 2018
error-cost

Why Is Accuracy Important?

Sam was a department manager who was plagued by customer complaints. At least twice a day he got calls from customers who had either received the wrong product or hadn’t received their order at all and it was already a day or two late.  As a result, Sam spent a large portion of every day researching what went wrong.  What he generally found was a miskeyed address or order number. What he didn’t understand was how these errors were constantly […]
June 22, 2018
Accuracy errors

Woman Received Electric Bill for 248 Billion Dollars!

Imagine receiving an electric bill for $248 billion. Yes, BILLION! That’s exactly what happened to a Pennsylvania utility subscriber. A company spokesperson stated that, “Somehow, the decimal point was in the wrong spot.” It is also likely that the individual did not check their work. In our Accuracy in the Workplace workshop, participants learn and practice proofreading techniques to confirm that a transaction is accurate. We also emphasize two tests – “Is this reasonable?” and “Does this meet my expectations?” […]