Facilitation skills can help you run training programs, meetings, and work groups more effectively. Learn the distinction between facilitation, instruction, and training. Identify the competencies linked to effective small group facilitation. Understand the difference between content and process. Identify the four stages of team development and ways to help teams through each stage. Use common process tools to make meetings easier and more productive. Learn the tips and tricks seasoned facilitators use to enhance training and create successful learning events. Learn how to ask good questions, develop rapport, and present effectively.