WORKSHOPS
Virtual and in-person options available for all courses.
Ready to increase your knowledge, skills, abilities, and behaviors? Find the workshop or certification that is right for you.
Contact us for more details so you can get started right away.
Resolving Conflict
All of us experience conflict. At times we lose sight of the fact that all this conflict is normal. So long as people are individuals there will be the potential for conflict. Since not all conflict is avoidable, a key approach is to learn how to handle or manage it in productive ways. What is critical…
Creating Excellence
Achieving superior customer service means not just taking the appropriate steps to solve problems, but going the extra mile to see if such problems can be prevented in the future. It is a team effort that requires everyone to be working toward the same goal of excellence. Successful organizations recognize that in order to be competitive…
Becoming My Best Self
Understanding the dynamics associated with personality plays a key role in how one behaves, reacts, and engages with others. Personality awareness can improve how you communicate, motivate, and persuade others. The SchoolPlace Big Five ProfileTM is a personality instrument made for students in secondary and higher education ranging in age from 12 to 22. Students will learn…
Facilitation Skills
Facilitation skills can help you run training programs, meetings, and work groups more effectively. Learn the distinction between facilitation, instruction, and training. Identify the competencies linked to effective small group facilitation. Understand the difference between content and process. Identify the four stages of team development and ways to help teams through each stage. Use common process…
Creating Effective Learning Interactions
Design, develop, and deliver effective learning interactions and materials. Recognize the importance of considering the participants and their training needs, including different learning styles and adult learning principles in our Creating Effective Learning Interactions workshop. Write objectives and evaluate whether these objectives have been met at the end of a training session. Develop an effective training…
Developing Your Training Program
Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly hired employees is a key factor in retention. This two-day Developing Your Training Program workshop is designed for a trainer who…
Valuing Individuality in Teams
Knowing your strengths and those of your team is critical for success. Negative team experiences often occur due to limited understanding and appreciation of differences. Positive experiences occur when everyone on the team understands and values the unique contributions each member can provide. In this workshop, Valuing Individuality in Teams, we start with a focus on…
What Is Service?
How do you treat the people who support your company? Good service will make you feel better about your job and yourself. Think of the customers as the reason you have a job. If you don’t provide proper service, you may lose your job. Review the philosophy of service and discuss the importance of standards and…
Working Faster, Smarter, and Better: Tools and Tips for Managing Your Time More Effectively
Is your “To Do” list just getting longer and longer and your ability to cross things off starting to become an unattainable, even unimaginable, dream? Working Faster, Smarter, and Better: Tools and Tips for Managing Your Time More Effectively provides: A matrix to measure the result of Impact vs. Effort A matrix to measure the value…
Creating a Positive and Lasting Impression
Top notch presenters take a holistic view of presentations and incorporate the mind, body, and spirit. Their knowledge of the subject, audience, and associated skills shine through. They are consciously aware of their posture, body language, movements, and appearance. And, they have a passion for and belief in the topic they are sharing while constantly showing…
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Just ask. Our Instructional Design team is happy to work with you to develop any company-specific operational, technical, interpersonal, or leadership materials you need.