Workshops

November 11, 2003

Mail Order Price-Listing Typo Cost Company Over $2 Million

The omission of a digit on a mail order site causes company to lose over $2 million in revenue.  Fifteen hundred units had already been sold at the drastically reduced price (19,800 yen instead of 198,000) before the error was caught.  Want to read more about the cost of this typo?