Virtual and in-person options available for all courses.

Ready to increase your knowledge, skills, abilities, and behaviors? Find the workshop or certification that is right for you.
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June 2, 2017

Influential Leadership Series

Looking for a comprehensive leadership development program? The Influential Leadership Series includes ten of our most requested leadership workshops. In-class discussions and developmental assignments given at the end of each workshop are customized to the specific needs of your organization. Workshops are generally spaced at month intervals to allow participants time to implement new skills. Follow-up sessions can be scheduled in between workshops to reinforce key concepts and strategies. The sequence of these workshops is important. New skills sets are […]
May 24, 2017

Transitioning to Management

In the business world today, everything is interconnected, fast-paced, complex, and always in flux. Work that used to take weeks now must be completed in days. Everyone is under more pressure and managers are expected to get more done with fewer resources. Overcome many of the problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager, or a unit coordinator with our workshop, Transitioning to Management.
May 24, 2017

The Professional Supervisor

This workshop, The Professional Supervisor, will guide you to a better understanding of the scope and nature of the supervisory position. Then, learn ways to deal with the challenges of the role. Recognize the responsibilities you have as a supervisor. Identify key techniques to help you plan and prioritize effectively. Develop strategies for being an effective leader focusing on leadership, communication, problem solving, decision-making, and delegation.
May 24, 2017

Delegating Effectively

Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops your employee’s skills. Delegating prepares your staff to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within the organization. It is also often one of the hardest skills for a manager to master. However, it is a skill that can be learned. Explore many of the facets of delegation including the who, what, and […]
May 24, 2017

Legal Basics for Managers

Being an effective people manager means that you know what to do when problems occur and seek assistance when needed. In addition, you are also expected to have a basic understanding of employment law. Get a foundation of knowledge that can help you better manage your staff and avoid legal risks through our workshop, Legal Basics for Managers.
May 24, 2017

Interviewing Truths & Fallacies

Identify the sequence and process for hiring a new employee to your department. Learn about all of the resources available to you in regard to hiring and interviewing by choosing this workshop, Interviewing Truths & Fallacies. Feel confident you are selecting the best candidate and know how to justify your decision.
May 24, 2017

Conducting Meaningful and Honest Performance Appraisals

Review the Performance Management Process and learn about desired outcomes for the appraisal process. Gather tools and techniques to help your employees help you by learning how to write self-evaluations. Practice structuring performance discussions. Learn about and avoid common rating errors and performance rating pitfalls. Practice feedback techniques for handling difficult situations. And, review key dates and expectations.
May 24, 2017

Winning Strategies for Results-Oriented Meetings: Virtual and In Person

Meetings are expensive! Some 15 million meetings take place in corporate America every day and can cost over $30 billion a year. It has been estimated that most people spend approximately 25% of their time in meetings. Middle managers often spend at least two days a week in meetings, with senior managers and executive sometimes spending up to four days a week in meetings. It has been estimated that a team of six managers who meet once a week for […]
May 9, 2017

Secrets to Giving and Receiving Feedback

If you really want to help others grow and develop, learn strategies to represent your thoughts accurately without placing blame or judgement. Implement methods to increase the likelihood of receiving more effective feedback that you can use for your own development. Secrets to Giving and Receiving Feedback teaches you how to: Share feedback in a way that is conscious of a person’s actual behavior and your message Increase your awareness of other’s emotional responses Engage in feedback conversations with confidence and […]
May 9, 2017

Communicating Effectively

This workshop focuses on communicating effectively as a leader in an organization. According to the American Psychological Association, a perception gap exists between leadership and employees in regard to workplace dynamics (communication, value, etc.). This gap, on average, is 20 percentage points. Everything one does and says sets the cultural tone for the organization. Participants in the Communicating Effectively workshop will explore verbal and non-verbal communication, word choice, actions, and listening skills. They’ll learn the importance of setting clear expectations […]
May 9, 2017

Coaching and Career Development Secrets

Mentoring and coaching individuals is a critical skill to ensure bench strength for the long-term health of your team and organization. Coaching and Career Development Secrets provides: A toolbox full of approaches you can use to develop experience-based skills A roadmap for career development Tips for identifying skill gaps Compensating strategies to fill common developmental gaps Proven strategies for maximizing the impact of your team or organization
May 9, 2017

Secrets to Building Trust with Others

If you are ready to develop a more effective, cohesive work team and a more positive work environment, then Secrets to Building Trust with Others is the workshop for you! Since trust is an integral part of every interaction you have, it is critical that you know the: 17 habits that are imperative for building organizational trust 9 proven strategies to effectively bond with your team Most constructive attitudes needed to improve the quality of your life Secrets to creating […]
May 9, 2017

Proven Strategies for Developing High-Performance Teams

Are you are looking for ways to foster, facilitate, and challenge your team? Proven Strategies for Developing High-Performance Teams can help you take your team to the next level with: Team Player Survey A checklist of what the five most common types of teams need 10 key components of High Performance Teams 12 causes of team failure Activities for current and future states of the team Team Action Plan Strategies for dealing with conflict Conflict Resolution Process Team Communication Norms […]
May 9, 2017

Keys to Motivating Others When Leading Change

Have you ever noticed that change causes a wide range of reactions, regardless of how small the change may be? The reaction of many is not positive. Keys to Motivating Others When Leading Change provides: A checklist of things you can do to help ensure sustainable change occurs 10 things you can do to motivate employees on a daily basis 18 effective ways to foster engagement 3 theories to help you create a motivational climate Tips to designing/redesigning more motivating […]
May 9, 2017

Critical Thinking: Problem Solving and Decision Making

In this workshop, Critical Thinking: Problem Solving and Decision Making, leaders will gain an appreciation for the standards of critical thinking to include clarity, accuracy, precision, relevance, depth, breadth, logic, and fairness. They will also discuss the importance of dialogue and decision-making factors such as decision quality, subordinate commitment and time constraints. Decision-making approaches and process models will also be discussed. Leaders will follow a logical flow: critical thinking, effective problem solving, and impactful decision making.
May 5, 2017

Leading from the Core: Identify Your Key Strengths

As a leader, knowing your strengths and those of your team members is critical. Negative team experiences often occur due to limited understanding and appreciation of differences. Positive experiences occur when everyone on the team understands and values the unique contributions each member can provide. The Leading from the Core: Identify Your Key Strengths workshop focuses on the strengths of each individual’s behavioral traits using the WorkPlace Big Five ProfileTM along with identifying communication norms for the team. Participants explore diversity […]

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