Learn how our unique training courses can save you money, increase productivity, and improve operational efficiency. Employees who complete our accuracy training typically reduce their errors by 59% and increase their processing speed by 7%. Once your organization commits to accuracy training, you can expect the following within this 7-hour course: Pre-Course Assessment which measures…
Like many companies, BTN, Inc. knew their employees were making far too many clerical errors and attempted to eradicate data entry errors at their source. Unfortunately, they made the incorrect assumption that such errors were nothing more than typos. Consequently, senior management established a quality department to find and report mistakes. Once notified that a…
Most errors happen in the perceptual or visual aspect of working with data. It is not a keying error – or a slip of the fingers – that makes $369.23 turn into $396.23. The problem lies in how we look at and read the data. Between our eyes and our brain, the 6 and 9…
Sam was a department manager who was plagued by customer complaints. At least twice a day he got calls from customers who had either received the wrong product or hadn’t received their order at all and it was already a day or two late. As a result, Sam spent a large portion of every day…
Imagine receiving an electric bill for $248 billion. Yes, BILLION! That’s exactly what happened to a Pennsylvania utility subscriber. A company spokesperson stated that, “Somehow, the decimal point was in the wrong spot.” It is also likely that the individual did not check their work. In our Accuracy in the Workplace workshop, participants learn and…
An article was recently release regarding the White House misspelling Theresa May’s name three times ahead of her meeting with President Trump. In our class, Accuracy in the Workplace, we teach specific data handling techniques for working with names and addresses…data that many organizations work with every day. Nearly 30% of class participants say people…
Bayer mislabeled packaging of Alka Seltzer Plus products. This error could lead consumers to unintentionally ingest a product that they may have an allergy to, leading to an anaphylactic reaction. Some errors could cost an organization a lot of money…other errors could actually kill people. Although Bayer did the right thing by recalling the product,…
