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May 30, 2017

Developing Your Training Program

Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly hired employees is a key factor in retention. This two-day Developing Your Training Program workshop is designed for a trainer who wants to develop training programs that are meaningful, practical, and will benefit both trainees and the organizations.
May 30, 2017
Valuing Individuality in Teams

Valuing Individuality in Teams

Knowing your strengths and those of your team is critical for success. Negative team experiences often occur due to limited understanding and appreciation of differences. Positive experiences occur when everyone on the team understands and values the unique contributions each member can provide. In this workshop, Valuing Individuality in Teams, we start with a focus on each team member’s behavioral strengths by using the WorkPlace Big Five ProfileTM. Then, identify communication norms for the team by exploring the diversity within […]
May 30, 2017
Customer Service

What Is Service?

How do you treat the people who support your company? Good service will make you feel better about your job and yourself. Think of the customers as the reason you have a job. If you don’t provide proper service, you may lose your job. Review the philosophy of service and discuss the importance of standards and goals to ensure you provide the highest level of service possible in this workshop, What Is Service?
May 30, 2017
Managing Time Effectively

Working Faster, Smarter, and Better: Tools and Tips for Managing Your Time More Effectively

Is your “To Do” list just getting longer and longer and your ability to cross things off starting to become an unattainable, even unimaginable, dream? Working Faster, Smarter, and Better: Tools and Tips for Managing Your Time More Effectively provides: A matrix to measure the result of Impact vs. Effort A matrix to measure the value of Importance vs. Urgency Strategies for managing urgent situations Processes for maximizing your return on effort Productivity tips for managing emails and organizing your […]
May 30, 2017
Positive Impression

Creating a Positive and Lasting Impression

Top notch presenters take a holistic view of presentations and incorporate the mind, body, and spirit. Their knowledge of the subject, audience, and associated skills shine through. They are consciously aware of their posture, body language, movements, and appearance. And, they have a passion for and belief in the topic they are sharing while constantly showing a sincere interest in others. By focusing on each of these aspects, individuals become more polished, approachable, confident, and persuasive when giving both formal […]

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