Learn more about Evoke Development.

May 30, 2017
Positive Impression

Creating a Positive and Lasting Impression

Top notch presenters take a holistic view of presentations and incorporate the mind, body, and spirit. Their knowledge of the subject, audience, and associated skills shine through. They are consciously aware of their posture, body language, movements, and appearance. And, they have a passion for and belief in the topic they are sharing while constantly showing a sincere interest in others. By focusing on each of these aspects, individuals become more polished, approachable, confident, and persuasive when giving both formal […]
May 30, 2017

Motivating Yourself and Others

Why do you get out of bed every morning? If you don’t know, don’t you think it’s time you found out? Identifying what motivates you and those around you is a critical component for fostering ownership, cooperation, and teamwork. Determine top motivators for doing your best work and bringing out the best in your team with this workshop, Motivating Yourself and Others. Motivation is typically defined as that which drives one to do what needs to be done based on […]
May 30, 2017
customer service

Knowing Your Customer

Who do you serve? Throughout the day you interact with a variety of people ranging in age, background, and experience. Successful organizations realize it is important to vary their approach to service and personalized interactions to meet customer needs. In this workshop, Knowing Your Customer, identify trends within the different generational groups and create strategies for working with all of them based on their different expectations of service.
May 30, 2017
difficult customers

Dealing with Difficult Customers

Look at the characteristics that make individuals difficult for you to deal with and learn strategies for countering objections and problem situations. Learn practical approaches to resolving conflict, managing anger, and dealing with negative behaviors in this workshop, Dealing with Difficult Customers.
May 30, 2017
positive work environment

It’s All About Attitude: Creating a Positive Work Environment

Your attitude has a direct impact on every aspect of your life and the lives of those around you. Attitude is contagious, and unfortunately, positivity is rarely caught. Yet, positive individuals tend to be more passionate, innovative, and engaged thereby more valued by their team and manager. Positive attitudes have been linked to improved communication, morale, teamwork, and productivity resulting in less stress. This workshop, It’s All About Attitude: Creating a Positive Work Environment, provides you with tips and tools […]

It's time you get your workplace energized, optimized, and individualized.